Return & Refund Policy

Happy Bees Market LLC

Last updated: 10/01/2025

We want you to love everything you get from Happy Bees Market. If something isn’t right, you can return most items within 15 business days of delivery for a refund or exchange.

Eligibility

  • Items must be unused, unopened, and in original packaging.

  • For food items (e.g., honey), we can only accept unopened and sealed products for safety reasons.

  • Final-sale items and gift cards are non-returnable.

How to start a return

  1. Email support@happybeesmarket.com within 15 business days of delivery to request a Return Authorization (RA).

  2. We’ll send you an RA number and a prepaid return label (optional).

  3. Pack your item securely, include the RA number, and ship it back.

Returns sent without an RA number may be refused.

Return shipping fees

  • If you use our prepaid label, a flat $7.50 return shipping fee will be deducted from your refund.

  • Prefer to use your own carrier? You’re welcome to do so; in that case no $7.50 fee is deducted, but you’re responsible for postage and tracking.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 48 hours at support@happybeesmarket.com with photos and your order number. We’ll make it right and cover return shipping when it’s our error.

Refunds

  • Once your return is received and inspected, we’ll email you the approval status.

  • Approved refunds are issued to your original payment method. Please allow 3–10 business days for your bank or card issuer to post the credit.

  • Original shipping charges (if any) are non-refundable.

Exchanges

Need a different item? Email support@happybeesmarket.com and we’ll help set up an exchange. In some cases, the fastest way is to place a new order and return the original for a refund.

Tracking & insurance

If you ship the item back with your own carrier, we strongly recommend a trackable service and shipping insurance. We can’t guarantee receipt of returns we don’t label.

Questions? We’re here to help: support@happybeesmarket.com.
Thanks for shopping with Happy Bees Market! 🐝